Terms of Service
Welcome to Gente Inc (“Gente,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of the Gente website located at https://gentebeauty.com, including all related services, products, content, and functionality offered through the site.
By accessing or using our website, you agree to these Terms. If you do not agree, please do not use the site.
1. Eligibility
By placing an order through our website, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method.
2. Products & Availability
We strive to ensure all product descriptions, pricing, imagery, and availability information are accurate. However, we do not guarantee that all information is error-free, complete, or current.
We reserve the right to:
- Modify or discontinue products at any time
- Limit quantities purchased
- Refuse or cancel orders
- Correct pricing or product errors
Product colors may vary slightly depending on your screen settings.
3. Orders & Payments
We strive to ensure all product descriptions, pricing, imagery, and availability information are accurate. However, we do not guarantee that all information is error-free, complete, or current.
We reserve the right to:
- Modify or discontinue products at any time
- Limit quantities purchased
- Refuse or cancel orders
- Correct pricing or product errors
Product colors may vary slightly depending on your screen settings.
4. Shipping & Delivery
Shipping timelines are estimates only and are not guaranteed. Gente is not responsible for delays caused by carriers, customs, weather, or other events beyond our control.
Risk of loss transfers to the customer upon delivery to the shipping carrier.
5. Returns & Refunds
Please refer to our Return Policy for detailed information regarding returns, exchanges, refunds, and eligibility requirements.
Returned items must:
- Be unused and in original condition
- Include original packaging where applicable
- Meet the requirements outlined in our Return Policy
We reserve the right to deny returns that do not meet policy conditions.
6. Intellectual Property
All content on this website — including text, graphics, logos, images, videos, branding, product designs, and website functionality — is owned by or licensed to Gente Inc and protected under applicable intellectual property laws.
You may not:
- Copy or reproduce site content
- Modify or distribute materials
- Use branding without written permission
- Exploit content for commercial purposes
7. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Attempt to interfere with website security or functionality
- Upload malicious code or harmful content
- Use automated tools to scrape or access data
- Impersonate another person or entity
We reserve the right to restrict or terminate access for violations of these Terms.
8. Third-Party Services
Our website may contain links to third-party websites, payment providers, social platforms, or services. We are not responsible for the content, policies, or practices of third parties.
Your use of third-party services is governed by their own terms and policies.
9. Disclaimer of Warranties
The website and all products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.
To the fullest extent permitted by law, Gente disclaims all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy or reliability of content
We do not guarantee uninterrupted or error-free access to the website.
10. Limitation of Liability
To the fullest extent permitted by law, Gente Inc shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- Use of the website
- Product purchases
- Inability to access the site
- Unauthorized access to information
Our total liability shall not exceed the amount paid for the applicable product or order.
11. Indemnification
You agree to indemnify and hold harmless Gente Inc, its affiliates, employees, officers, and partners from any claims, damages, liabilities, or expenses arising from your use of the website or violation of these Terms.
12. Privacy
Your use of the website is also governed by our Privacy Policy and Cookie Policy.
13. Governing Law
These Terms shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where Gente Inc operates, without regard to conflict of law principles.
14. Changes to These Terms
We may update these Terms periodically. Continued use of the website after updates constitutes acceptance of the revised Terms.